At Sanitas we are working with the Spanish health authorities in a joint effort. Our team of more than 10,000 people in Spain is working tirelessly to face this emergency, together with the the government authorities. The healthcare system we have is excellent and by combining public and private resources, we make it even stronger. We offer our support, recognition and applause for the healthcare professionals who, every day, are providing a critical service. Together we will beat it.
Coronaviruses are a family of viruses that usually affect only animals. Some have the ability to transmit from animals to people. They produce clinical reactions ranging from the common cold to some more serious but rare diseases. SARS-CoV-2 is a new type of coronavirus first detected in December 2019, which can affect people and causes COVID-19 disease.
This disease is called COVID-19, which comes from: corona, virus, disease and the year it was discovered.
It looks a lot like other types of cold or flu that appear each year. The most common symptoms are:
FEVER COUGH FEELING OF LACK OF AIR
In some cases there may also be digestive symptoms like diarrhea and abdominal pain.
Less frequently, more serious cases can appear causing pneumonia, characterized by significant difficulty in breathing, kidney failure and even in exceptional cases, death. These more serious cases, usually appear in elderly people or those who suffer from other heart, lung or immune system conditions.
Much like other infections caused by viruses, transmission is usually through contact with infected animals or through close contact with a sick person's respiratory secretions such as coughing or sneezing. These secretions would infect another person by coming into contact with their nose, eyes, or mouth.
It depends on the amount of the virus in the airways. For contagion to occur, direct contact with the mucus from the respiratory system of an infected animal or an infected person must take place and this must enter the system via the nose, mouth or eyes. Transmission by air over distances greater than one or two meters seems unlikely.
Although the WHO has declared the coronavirus a pandemic, given the extraordinary situation we are facing, we currently confirm that Sanitas continues to provide COVID-19-related healthcare to people who need it.
We continue to analyze how the situation evolves, which changes very rapidly, to continue collaborating with health authorities in managing this emergency and to provide the best service to our clients and the rest of society.
If you think you may have the disease because you have compatible symptoms (fever, tiredness, dry cough or difficulty breathing) you should stay at home and contact health services. You can call the 24-hour medical advice telephone number of Sanitas which can be found on your membership card, or the authorized telephone number of your Autonomous Community. If your shortness of breath worsens or if you feel any symptoms are becoming severe you can call the Sanitas 24-hour medical emergency number so that an assessment can be undertaken and you will be informed of how you should proceed. As there is pressure on our hospitals that are treating patients with coronavirus, it is important to only go to hospital if your symptoms are severe, so as not to saturate the facilities.
Sanitas is constantly coordinating efforts with the Ministry of Health and the various health departments of the autonomous communities to provide care to people with symptoms of Covid-19 infection, in accordance with the healthcare protocol established by the authorities in Public Health.
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There is currently widespread sustained community transmission in Spain. You can check the updated situation at the following link:
Although the WHO has decreed the coronavirus as a pandemic, given the extraordinary situation we are facing, we currently confirm that Sanitas continues to provide COVID-19 related healthcare to people who need it. We are continuing to analyze how the situation is evolving, which changes very rapidly, and are collaborating with health authorities in managing this emergency and to provide the best service to our clients and the rest of society. Therefore, our emergency assistance coverage abroad still includes cover for Covid-19, within the limits of the product. You can check the details in your contract via your Mi Sanitas online account or the Sanitas App.
There is currently no specific treatment for the new coronavirus, but some antivirals are being used that have shown some efficacy. These drugs require a prescription, so if necessary, your doctor will prescribe the medication. Self-medication is not advisable in any case.
No, antibiotics don't work against viruses, they only work against bacterial infections. This is a virus, and therefore antibiotics should not be used as a means of prevention or treatment.
The Ministry of Health has reported that there is currently no data to confirm that ibuprofen and other non-steroidal anti-inflammatory drugs cause an exacerbation of coronavirus or COVID19 infection, so there is no reason for patients who are under chronic treatment with these medications interrupt them.
At the moment, it has not been scientifically proven that pregnant women are more susceptible to contagion with the coronavirus, so it is recommended to follow the same steps to prevent infection as those defined for the rest of the population.
The WHO warns that if you are healthy, you only need to wear a mask if you are going to care for someone who is suspected of being infected. In the case of coughing or sneezing, the mask can be used to prevent the spread of saliva droplets, but it must be used and disposed of correctly.
The WHO further recalls that masks are only effective if combined with frequent hand washing with a hydro-alcohol solution or with soap and water.
It is the separation and restriction of movement imposed on a person who may have been in contact with a source of infection but who has no symptoms. The objective of the quarantine is to ensure that, in the event that the person has been infected, they do not transmit the infection to others. Quarantining only makes sense for those diseases that can be transmitted during the asymptomatic period, that is, before the person shows symptoms of disease. Based on the information currently available, a 14-day quarantine has been established for Covid-19.
In the current scenario of sustained community transmission, tests have been prioritized for patients who have been hospitalised or who need to be hospitalised and also for health and socio-health professionals or other essential workers with symptoms, to avoid transmission of the virus. Testing may also be made available for especially vulnerable people who have acute respiratory infections.
All Sanitas hospitals are trained to carry out this test. The tests will be carried out according to the protocols established by the Ministry of Health.
Physicians perform a test called PCR (polymerase chain reaction) in a microbiology laboratory. These are the steps:
A sample is taken from the upper or lower respiratory tract.
Primers are added, which are molecules designed to connect to the virus genome.
The primers are extended, generating a replica of the genetic material.
Using this technique, multiple replicas of the original genetic material are generated. This makes it easier to detect viral RNA.
To consider transmission, two positive PCR tests must be obtained from alternative genes.
There is a possibility that the initial source was an animal, since the first cases were detected in people who worked in a market where there were live animals. However if you have pets at home don't worry, although it is advisable to wash your hands with soap and water after touching animals and to avoid direct contact with the animal's respiratory secretions.
The European Commission has not adopted any additional measures in relation to the official controls that are carried out on the different goods for human use or consumption from the areas where there is sustained transmission. Therefore, for the time being, the same recommendations will continue to apply as up to now, and there are no specific restrictions or recommendations regarding the movement of goods.
Yes. The probability of an infected person contaminating commercial items is low, and the risk of contracting the virus that causes COVID-19 from contact with a package that has been handled, transported and exposed to different conditions and temperatures is also low.