Do I need to register with one GP?

No. You can choose any GP within the Sanitas network and switch clinics whenever you prefer.

Can I use the Sanitas app to manage appointments?

Yes. You can search for GP clinics, book or change appointments, and view results in the Sanitas app.

When will I be referred to a specialist?

When your GP decides extra evaluation or treatment is needed, they will issue a referral so you can book with the appropriate specialist or diagnostic service.

Are video GP visits covered?

Yes, video consultations are included where offered by the clinic and according to your plan benefits.

Primary Care with Sanitas: General Practitioners in Spain

Your first point of contact for non-emergency healthcare in Spain is a general practitioner (GP). This guide explains how primary care works with Sanitas — what GPs do, how to book appointments using the Sanitas app, when referrals are needed, and what is included.

What a GP does in the Sanitas system

General practitioners provide continuous, whole-person care. They solve most day-to-day health problems and coordinate any specialist treatment you may need. With Sanitas, you can choose from private GP clinics and medical centres across Spain.

First contact for new symptoms, minor injuries and everyday illnesses
Ongoing care for chronic conditions (for example: asthma, diabetes, hypertension)
Preventive care: routine check-ups, screening advice and vaccinations
Prescription management and repeat prescriptions
Referrals to diagnostic tests and medical specialists when required

How to get a GP appointment

You can book a face-to-face or video consultation via the Sanitas app or by contacting the clinic directly. Many centres also offer same-day or next-day appointments for urgent but non-emergency issues.

Find a GP: search the app or our medical directory to choose a clinic near you.
Choose visit type: in-person at the clinic or a secure video visit where available.
Bring ID and policy details: the clinic verifies cover at check-in.

Referrals and diagnostics

When a specialist opinion or a test is needed, your GP issues a referral so you can book directly with a private clinic or hospital. Common diagnostics arranged from primary care include blood tests, X-rays, ultrasound and cardiac tests.

Prescriptions and repeat medication

GPs can prescribe treatment during the consultation and arrange repeat prescriptions for ongoing conditions. Some follow-ups can be handled by a quick video review to save time.

Virtual primary care and 24/7 support

Many Sanitas centres provide video GP appointments during normal hours. Out of hours, a 24/7 medical support line is available for guidance on next steps, including whether to seek urgent care.

Primary care for families

GPs support the whole household: adults, children and seniors. They coordinate with paediatrics, women’s health, physiotherapy and mental-health services so your family’s care stays joined-up.

Costs and cover

Primary care consultations are included across Sanitas plans. Some plans use co-payments while others do not — check your specific policy for details. Any recommended tests or specialist visits are also covered according to your plan conditions.

What to bring to your appointment

Photo ID and your policy number
Current medication list and relevant past reports
Any home readings (blood pressure, glucose, symptoms diary) if applicable

FAQs

Do I need to register with one GP?: No. You can choose any GP within the Sanitas network and switch clinics whenever you prefer.

Can I use the Sanitas app to manage appointments?: Yes. You can search for GP clinics, book or change appointments, and view results in the Sanitas app.

When will I be referred to a specialist?: When your GP decides extra evaluation or treatment is needed, they will issue a referral so you can book with the appropriate specialist or diagnostic service.