Healthplan Spain

What to Expect from a Digital GP Consultation with Sanitas (BLUA & Mi Sanitas App)

Booking a doctor’s appointment isn’t always easy—especially if you’re busy, unwell, or simply want care from the comfort of home. Sanitas makes healthcare more accessible and flexible through its BLUA digital health platform, integrated directly into the Mi Sanitas app.

Digital GP Consultation with Sanitas

 

What Is a Sanitas Digital Consultation?

A digital GP appointment with Sanitas lets you connect with a licensed doctor via secure video call, using your smartphone, tablet, or computer. You can access this service 24/7 with all of our health insurance plans, often with appointments available the same day or within hours.

 

What Can You Do in a Virtual Consultation?

  • Discuss your symptoms and medical concerns in detail
  • Show physical symptoms (like rashes or injuries) using your device’s camera
  • Receive digital prescriptions
  • Request specialist referrals

 

How to Prepare for Your Appointment

  • Use a fully charged device with a stable connection
  • Choose a private, well-lit environment
  • Write down your symptoms and current medications

 

Prescriptions, Referrals, and Medical Records

Doctors can issue digital prescriptions, which you can collect at your local pharmacy or (in some areas) have delivered. Your consultation notes and referrals are saved securely in the Mi Sanitas app.

 

Who Can Use Sanitas Digital Services?

ALL Sanitas plans include digital GP consultations. You can manage your entire family’s appointments via the app.

 

What Makes BLUA Unique?

  • AI-powered health assessments (blood pressure, emotional health, diabetes risk, and more)
  • Guided online physical therapy with real-time posture correction
  • Video access to psychologists, therapy tools, and stress trackers
  • Nutrition and wellness coaching
  • Video consultations with over 3,600 specialists
  • ALL fully integrated into the Mi Sanitas app

 

Why Choose BLUA?

  • 24/7 medical care, including specialists
  • No waiting rooms—consult from anywhere
  • All-in-one digital wellness platform
  • BLUA is free with all Sanitas plans

 

More FAQs

Is there a pregnancy health program?

We provide a comprehensive digital pregnancy programme for our members, offering personalised week-by-week guidance throughout pregnancy. Expectant mothers can access virtual midwife consultations, join online antenatal and postnatal classes covering topics such as pelvic floor health and emotional wellbeing, and sync appointments through an integrated medical calendar. The service also includes video access to midwives and specialists, digital courses on childbirth preparation and newborn care, plus in-app tools and resources for every stage of the journey.

Do all Sanitas plans include BLUA?

Yes, all plans include BLUA.

Can I get a prescription from a digital appointment?

Yes. If your doctor prescribes medication during a video consultation, it can be issued electronically on the spot. The prescription is uploaded to your Mi Sanitas app and sent directly to your selected pharmacy, allowing you to pick it up without any additional paperwork. In many locations, home delivery is also available—often within the same day—ensuring a quick, secure, and hassle-free service.

Can I add children to the Mi Sanitas app?

Yes. With the Mi Sanitas app, you can link your children or other dependents to your account, giving you full control of their healthcare from a single login. This allows you to schedule and attend their appointments (in person or via video), request prescriptions, review medical history, and check vaccination records or test results—all in one central hub. It’s a simple way to stay organised, monitor their health, and stay in touch with their doctors without managing separate accounts.

 

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